Saturday, August 22, 2009

[F.A.Q]Rapidshare.com : : Frequently Asked Questions

Rapidshare.com :: Frequently Asked Questions



-----NEW ALERT-----

Un-Friendly people have started to abuse the new rapidshare Account Locking system by sending out emails such as the one below trying to retrieve your unlock code, these emails are FAKE, rapidshare will NEVER ask for your unlock code:

Quote:
Dear customer *******,

Based on your download logs, your Premium Account ******* was shared with other people. This is not allowed.

The following logs show how much a certain IP address has downloaded at a certain date.

Fri, 19. Dec 2008 220.225.122.*** downloaded 402092 KB
Fri, 19. Dec 2008 210.2.140.** downloaded 522999 KB
Fri, 19. Dec 2008 198.189.198.* downloaded 966863 KB
Fri, 19. Dec 2008 147.251.208.*** downloaded 3923374 KB
Fri, 19. Dec 2008 129.123.244.** downloaded 503254 KB

It might also be possible that your account has been hacked and other people were using it as well without your knowledge. Please check the IP addresses above.

To protect us and yourself from hackers, please reply to this email with the last Release-Code issued to you to make sure your account is secure.

Please notice that if we detect many different IP addresses in your account in the future, we reserve the right to permanently close your account.

Best regards,
RapidShare.com - Support
Keep your unlock code SAFE and never give it to ANYONE.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~

Also another type of account stealing has started to circulate around the internet, where your account is phished (Most likely though a fake rapidshare login page) the phisher will send a fake email to the account owner stating that the account has been closed for such and such reasons (They will change the password, and of course you can't log in) the email will look like its from ether support@rapidshare.com, abuse@rapidshare.com or webmaster@rapidshare.com but its easy to send fake emails these days so watch out, here is what the email will look like:

Quote:
Dear RapidShare.com Premium account holder,

Login: XXXXXX
Password: XXXXXX

By creating and using your RapidShare.com Premium account, you agree to abide by RapidShare's Terms of Service (TOS).

Rapidshare’s TOS States
No files with illegal contents, for example pornography, child pornography, racist material and/or unauthorized copies of copyrighted material. This statement of categories is not the completed list.
We will not tolerate any abuse of our servers for copyright violations and reserve the right to delete any file that has been uploaded and/or distributed in violation of German or international copyrights. Copyright protected content may especially not be distributed to third parties (for example by publishing links to copyright protected files on other websites).
We will therefore delete any copyright protected file that we find on Internet Forums, warez-sites, etc. and suspend the corresponding account.
We allow neither uploading nor downloading any illegal content to/from our servers, and reserve the right at anytime to suspend any account found doing so.

It has come to our attention that you have violated the TOS by illegally downloading copyrighted content and therefore your account FILL IN ACCOUNT NUMBER expiring on DATE has been Terminated

This is an automated email; please do not reply to this email.


RapidShare.com Abuse Office
or
Quote:
Dear RapidShare.com Premium account holder, By creating and using your RapidShare.com Premium account, you agree to abide by RapidShare's Terms of Service (TOS).

Rapidshare’s TOS States:

•No files with illegal contents, for example pornography, child pornography, racist material and/or unauthorized copies of copyrighted material. This statement of categories is not the completed list.

•We will not tolerate any abuse of our servers for copyright violations and reserve the right to delete any file that has been uploaded and/or distributed in violation of German or international copyrights. Copyright protected content may especially not be distributed to third parties (for example by publishing links to copyright protected files on other websites).

•We will therefore delete any copyright protected file that we find on Internet Forums, warez-sites, etc. and suspend the corresponding account.

•We allow neither uploading nor downloading any illegal content to/from our servers, and reserve the right at anytime to suspend any account found doing so.

It has come to our attention that you have violated the TOS by illegally downloading copyrighted content and therefore your account has been Terminated This is an automated email; please do not reply to this email.

RapidShare.com Abuse Office
Or
Quote:
Dear user,

Your account has been suspended due to violations of our Terms of Use (
Code:
http://rapidshare.com/agb.html
).


The reason for this suspension is: uploading/downloading a lot of copyrighted material.

The decision taken by rapidshare staff in this regard stands final and will not be reviewed further.

Best regards,

Your RapidShare Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Web:
Code:
http://www.rapidshare.com


This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email.
or
Quote:
Hello ******,

Your RapidShare account is being terminated due to violating the terms of service. Illegal downloads are being hosted on our servers, voiding our terms of service. We have detected and deleted these files,
and are now in the process of terminating accounts that have downloaded these files. This is to ensure that more illegal content does not appear on our servers. We do not support or encourage the usage of illegal programs,
music, or other media. The terminated account will appear on Rapidshare servers for 2-3 days but you will not be granted access to it.

The login data for the terminated account is:

==============================
Login: ******
Login Alias: ***********
Password: ***********
==============================

* Please do not respond to this message as it is a automated service.

Best regards,
RapidShare AG - Support-Team
-------------------------------------------------------------------------------------------------
  • ***General Warning about Phishing/Scams***

    If you see topics/sites/emails stating such things as the following:



    Ignore them and report them to the appropriate people be that (Report to Staff)(Report to Staff)(Report to Staff) Staff, rapidshare...

    There are NO ways to extend or get a premium account for free (Other than a Collectors Account), the circumstances of using these phishing sites will result in your account being stolen, a good example to easily know that the site is a phishing site is the URL, it will be something like this (rapidshare-extender-life-time.hosting324.be) or (rapidshare.coolwebsite88.com/rs=8487818/movie1.avi) most of the time these people hide there URL's by using link protectors, so watch out.

    As it says on rapidshare:

    NEVER under ANY circumstances enter your login information into any other websites other than rapidshare.com.

    When logging into your rapidshare premium account make sure the URL is:


Posted: Tue May 01, 2007 9:16 pm Post subject: [F.A.Q] Rapidshare.com :: Frequently Asked Questions

Rapidshare.com :: Frequently Asked Questions



-----NEW ALERT-----

Un-Friendly people have started to abuse the new rapidshare Account Locking system by sending out emails such as the one below trying to retrieve your unlock code, these emails are FAKE, rapidshare will NEVER ask for your unlock code:

Quote:
Dear customer *******,

Based on your download logs, your Premium Account ******* was shared with other people. This is not allowed.

The following logs show how much a certain IP address has downloaded at a certain date.

Fri, 19. Dec 2008 220.225.122.*** downloaded 402092 KB
Fri, 19. Dec 2008 210.2.140.** downloaded 522999 KB
Fri, 19. Dec 2008 198.189.198.* downloaded 966863 KB
Fri, 19. Dec 2008 147.251.208.*** downloaded 3923374 KB
Fri, 19. Dec 2008 129.123.244.** downloaded 503254 KB

It might also be possible that your account has been hacked and other people were using it as well without your knowledge. Please check the IP addresses above.

To protect us and yourself from hackers, please reply to this email with the last Release-Code issued to you to make sure your account is secure.

Please notice that if we detect many different IP addresses in your account in the future, we reserve the right to permanently close your account.

Best regards,
RapidShare.com - Support


Keep your unlock code SAFE and never give it to ANYONE.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~

Also another type of account stealing has started to circulate around the internet, where your account is phished (Most likely though a fake rapidshare login page) the phisher will send a fake email to the account owner stating that the account has been closed for such and such reasons (They will change the password, and of course you can't log in) the email will look like its from ether support@rapidshare.com, abuse@rapidshare.com or webmaster@rapidshare.com but its easy to send fake emails these days so watch out, here is what the email will look like:

Quote:

Dear RapidShare.com Premium account holder,

Login: XXXXXX
Password: XXXXXX

By creating and using your RapidShare.com Premium account, you agree to abide by RapidShare's Terms of Service (TOS).

Rapidshare’s TOS States
No files with illegal contents, for example pornography, child pornography, racist material and/or unauthorized copies of copyrighted material. This statement of categories is not the completed list.
We will not tolerate any abuse of our servers for copyright violations and reserve the right to delete any file that has been uploaded and/or distributed in violation of German or international copyrights. Copyright protected content may especially not be distributed to third parties (for example by publishing links to copyright protected files on other websites).
We will therefore delete any copyright protected file that we find on Internet Forums, warez-sites, etc. and suspend the corresponding account.
We allow neither uploading nor downloading any illegal content to/from our servers, and reserve the right at anytime to suspend any account found doing so.

It has come to our attention that you have violated the TOS by illegally downloading copyrighted content and therefore your account FILL IN ACCOUNT NUMBER expiring on DATE has been Terminated

This is an automated email; please do not reply to this email.


RapidShare.com Abuse Office


or

Quote:
Dear RapidShare.com Premium account holder, By creating and using your RapidShare.com Premium account, you agree to abide by RapidShare's Terms of Service (TOS).

Rapidshare’s TOS States:

•No files with illegal contents, for example pornography, child pornography, racist material and/or unauthorized copies of copyrighted material. This statement of categories is not the completed list.

•We will not tolerate any abuse of our servers for copyright violations and reserve the right to delete any file that has been uploaded and/or distributed in violation of German or international copyrights. Copyright protected content may especially not be distributed to third parties (for example by publishing links to copyright protected files on other websites).

•We will therefore delete any copyright protected file that we find on Internet Forums, warez-sites, etc. and suspend the corresponding account.

•We allow neither uploading nor downloading any illegal content to/from our servers, and reserve the right at anytime to suspend any account found doing so.

It has come to our attention that you have violated the TOS by illegally downloading copyrighted content and therefore your account has been Terminated This is an automated email; please do not reply to this email.

RapidShare.com Abuse Office


or

Quote:
Dear user,

Your account has been suspended due to violations of our Terms of Use (
Code:
http://rapidshare.com/agb.html
).

The reason for this suspension is: uploading/downloading a lot of copyrighted material.

The decision taken by rapidshare staff in this regard stands final and will not be reviewed further.

Best regards,

Your RapidShare Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Web:
Code:
http://www.rapidshare.com
This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email.


or

Quote:


Hello ******,

Your RapidShare account is being terminated due to violating the terms of service. Illegal downloads are being hosted on our servers, voiding our terms of service. We have detected and deleted these files,
and are now in the process of terminating accounts that have downloaded these files. This is to ensure that more illegal content does not appear on our servers. We do not support or encourage the usage of illegal programs,
music, or other media. The terminated account will appear on Rapidshare servers for 2-3 days but you will not be granted access to it.

The login data for the terminated account is:

==============================
Login: ******
Login Alias: ***********
Password: ***********
==============================

* Please do not respond to this message as it is a automated service.

Best regards,
RapidShare AG - Support-Team


If anything like this happens to you, follow this guide on how to obtain your account back by Me
Code:
http://cyberwarez.info/forum/tutorials-manuals-tricks/149027-getting-your-rs-back-if-scammed.html


-------------------------------------------------------------------------------------------------

  • ***General Warning about Phishing/Scams***

    If you see topics/sites/emails stating such things as the following:



    Ignore them and report them to the appropriate people be that (Report to Staff)(Report to Staff)(Report to Staff) Staff, rapidshare...

    There are NO ways to extend or get a premium account for free (Other than a Collectors Account), the circumstances of using these phishing sites will result in your account being stolen, a good example to easily know that the site is a phishing site is the URL, it will be something like this (rapidshare-extender-life-time.hosting324.be) or (rapidshare.coolwebsite88.com/rs=8487818/movie1.avi) most of the time these people hide there URL's by using link protectors, so watch out.

    As it says on rapidshare:

    NEVER under ANY circumstances enter your login information into any other websites other than rapidshare.com.

    When logging into your rapidshare premium account make sure the URL is:



------------------------------------------------------------------------------------------

I keep getting this when I try and download a file
"FORBIDDEN TO BE SHARED" or file not found.



or


This means that the file has been deleted from rapidshare due to someone reporting the file as "illegal" or no one has downloaded the file within 90 days, so you can not download the file.


------------------------------------------------------------------------------------------

I have a slow upload/download speed what can I do?

Rapidshare's networks are far from being full. Especially the upload servers. If you have a slow upload/download speed, try choosing a different network-path for uploading/downloading your files.



If all paths are slow, the only thing you can do is to call your ISP and complain, or try later on normally the morning is the best time for good speeds, But it can depend on your location and time zone.


------------------------------------------------------------------------------------------

What are Premium-Points?



Each time a Free Users downloads your files, you gain points. You get a RapidPoint for each download, provided that the file is bigger than 5 mb and the user has not generated more than 3 RapidPoints in the last hour.

Premium users can also generate for you up to 255 points per day.

You can convert your collected points to create a premium account or extend your premium account. (10,000 Points = 30 Days)


------------------------------------------------------------------------------------------

Can I use download-accelerators?

Only Premium users can use download-accelerators.


------------------------------------------------------------------------------------------

Can I resume broken downloads?

Yes, but only if you own a Premium-account. With a Premium-account, your requests are sent through more complex server-routines, which also support download-accelerators. Those programs support resume of broken files and even segmented downloads. This means, you can download the same file with many streams, resulting in higher download-speed.


------------------------------------------------------------------------------------------

How much may I download as a free user?

No real limit, but the maximum download speed for free‐users is 500 kilobit per second and you may only download 1 file at a time.


------------------------------------------------------------------------------------------

Is it ok to upload warez?



Yes, as you can see a lot of "warez" is hosted on rapidshare, but if the files get reported it will get deleted.


------------------------------------------------------------------------------------------

I uploaded a file and now its been deleted, but I cant re-upload it?




The reason for this is that rapidshare has "black listed" that file. They have blocked the MD5 of the file ("File hash") the File Name and the file size.

The best way to re-upload the file is to put it into a new .rar or .zip file and re-name it something else.


------------------------------------------------------------------------------------------

How long are files hosted for?

No limit. Nevertheless even we have to clean up our drives from time to time, so we will delete files that have not been accessed for 90 days or longer. Does not affect premium users.


------------------------------------------------------------------------------------------

Can I browse for files?

No. Not everyone wants his files to be seen by everyone. In order to protect privacy, its absolutely impossible to get files, which URL's you do not know.


------------------------------------------------------------------------------------------

What is a Premium-account?

A Premium-account is where you are able to download much more then a FREE user, and have more options such as using download managers and remote uploading.


------------------------------------------------------------------------------------------

How much can I download using a Premium-account?

A premium account enables you to download 2.66 Gigabyte per day, that’s 2.660.000.000 byte. The volume not used is automatically transferred to the following day, up to a maximum of 10 gigabyte. If the complete download capacity is used up during one day, the premium-user is able to save another 2.66 gigabyte the following day.


------------------------------------------------------------------------------------------

I want to have more download bandwidth added to my account, but how can I?

Whenever you have reached the maximum download volume of your premium account, you can now convert your RapidPoints to additional download traffic. Every point is worth 15 megabyte. The maximum amount of traffic which can be added to your account is displayed in your premium zone.


------------------------------------------------------------------------------------------

I need a Premium-account how can I get one for free?

Well I bet hardly any one would just give you one, the best way is to upload loads of good files using a Collectors account and spread the links around, get 10,000 points for a 30 Day Premium-account.


------------------------------------------------------------------------------------------

Why do some sites offer free rapidshare Premium-accounts?

Most of these sites are fraud sites and just want to scam you, the best option is not to trust them at all.


------------------------------------------------------------------------------------------

I gave my friend a Premium link but it does not work?

Rapidshare has changed the way Premium users download, you must have a Premium account to download Premium links.


------------------------------------------------------------------------------------------

Is it just me or is Rapidshare down?

Rapidshare is very rarely offline the problem is most likely to be your connection.

Test here
Code:
http://www.downforeveryoneorjustme.com/rapidshare.com
Try this
Code:
https://ssl.rapidshare.com
If you continue to have problems inform your ISP.

***UK Users With this Problem***

From Rapidshare Support

The reason for this is a bandwith problem between some internet providers and
our provider (Level 3). Actually RapidShare.com can't be the only website
that's affected, but maybe it's the best-known one so most customers of those
providers notice the problem when trying to access RapidShare.com.

We assume this is the reason why you have problems accessing our website.
Since in that case we can't do anything on our side to solve the problem,
please write to your internet provider, describing the problems that you have
when accessing RapidShare.com. Our IP address is 80.231.41.165 (this
information might be useful for your provider).

We'd like to point out that we're not blocking any users from our website, nor
is your internet provider blocking RapidShare. It's just a lack of resources
on the way between your provider and our website.


------------------------------------------------------------------------------------------

I have seen a rapidshare Premium account on eBay for sale, should I buy it?



Well If the seller has good + Feedback and nothing looks suspicious, then It should be a good deal but make sure you read the Terms of the seller because some sellers will say you can not change the password and that the account is shared by 10+ people, So it will not be worth while.

------------------------------------------------------------------------------------------

My account has been stolen how do I get it back?

If you are the genuine owner of the account and it has been stolen or someone has changed your password, the best option is to email rapidshare with your original account name, password & email address along with your Paypal order I.D and inform them of the situation.

Code:
http://cyberwarez.info/forum/tutorials-manuals-tricks/149027-getting-your-rs-back-if-scammed.html
Would a rapidshare.com premium account work on rapidshare.de?

Absolutely not they are two different sites.

------------------------------------------------------------------------------------------

Forgot your premium-password?

To recover your password go here.
Code:
https://ssl.rapidshare.com/forgotpw.html
------------------------------------------------------------------------------------------

Server has a broken drive?


or


This means what it says lol, just wait a few hours and you will be able to download the file.

------------------------------------------------------------------------------------------

Can I transfer Premium-Points to another account?

No you can't.

------------------------------------------------------------------------------------------

File Blocked?

If you get this message



it means what it says, you can not download the file as it has been blocked.

------------------------------------------------------------------------------------------

Can I share my rapidshare account with a friend?

As it states rapidshares F.A.Q and Terms they do not allow account sharing and any accounts found to be used by more then 1 person will result in it being terminated, so its up to you.

------------------------------------------------------------------------------------------

How much can I store in my account?

At the moment you can store 500GB.

------------------------------------------------------------------------------------------

The premium account XXXXX is already in use with another ip?

If you are sharing an account with another person this is why you are getting this message, rapidshare only allow 1 person to use each account, if you get this message but only yourself is using the account, first change your account password as someone else might have access to it, if it still continues contact rapidshare.

------------------------------------------------------------------------------------------

How can I upload files bigger than 200mb?

Use Rapidshare's download/upload manager, the RapidShare Manager (RSM) makes it easy to upload and allows multiple downloads at the same time. You can resume interrupted uploads and downloads and, as a Premium user, you can store files of up to 2,000 megabytes in size at RapidShare.

Files that are larger than 200 megabytes can be downloaded only by Premium users, unless the owner of the file covers the cost of the download.


------------------------------------------------------------------------------------------

Rapidshare Support:
Code:
support@rapidshare.com

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